Employee Development

Challenge

The company wanted to provide valuable and realistic developmental offering for all leaders across the globe. The organization had considerable experience with 360 degree feedback in the past, but was willing to refine their approach and develop specific criteria that required:
• To conduct an easy and simple 360 degree feedback ensuring larger participation and better completion rate;
• Having its own parameters and questions included in the survey, to make it a more relevant exercise;
• Customize the feedback reports to not only provide critical information on talent gaps, etc. but also make them simple enough to allow individuals to compare self v/s overall feedback, easily.

Solution

The organisation partnered with GreenThumbs. We worked closely with the client to clearly understand their objectives. GreenThumbs adopted the following approach -
1. Design 360 Survey questionnaire as per the client’s vision.
2. Configure a customized, multi-lingual survey tool, to make it most inclusive.
3. Provide a consolidated score, highlighting the Average Self v/s Average Overall Score.
4. Conduct a Debrief Session for all participants in order to help them analyse feedback in the right spirit.

Results

The 360 degree feedback survey provided the client with a solid foundation for making leadership development decisions. The 360 degree feedback reports addressed a variety of individual and organizational aspects:

Individual Benefits:

• A simple, easy-to-use 360 degree feedback tool.
• A 360 feedback report with targeted questions to guide the leader through the process of uncovering strengths and development areas.

Organizational Benefits:

• Identify competencies across divisions and employee levels.
• Leverage strengths and refocus efforts where developmental opportunities existed.
• Gain actionable data to create required leadership development initiatives.