Introducing Modern HR Practices

Challenge

Historically, the Company had a very traditional approach to performance management, relying on an annual appraisal with often little or no follow-up The newly appointed HR head wanted to bring contemporary thinking around motivation and behavioral science into the company, in a bid to understand how she could help staff perform to the best of their ability.

Solution

We suggested that the best place to begin would be an employee engagement survey, to get the pulse of the organization – what are your employees feeling?

Results

By focusing attention on various elements of the survey, staff were able to gain a clearer picture about what might be impeding them and how they might be helped. In the long run, there was a change in the way employees felt they could approach issues. Rather than experiencing a general feeling of dissatisfaction, they were able to put a name to their problems and thus address them specifically.